States across the nation are engaged in creating standardized IT contractor performance assessments either through legislative or regulatory action. ITAPS supports a vendor evaluation process that ensures a fair, 360 degree performance review. Key in this assessment is consideration of a state agency’s communications with its vendor and overall project management including whether a state’s actions contributed to nonperformance, cost overruns, or delayed project implementation. ITAPS recommends a vendor performance evaluation to determine how well a state agency:
1) identified means to reduce vendor communications barriers;
2) articulated the state agency’s business and performance needs and desired outcomes of a project;
3) developed a strong procurement strategy/plan;
4) created a project plan for complex procurements;
5) clearly identified the attributes for successful performance of a responsible and responsive IT contractor; and
6) timely assigned project staff and executed a state’s responsibilities associated with the project.
Finally, a state’s vendor performance process should incorporate an opportunity for a contractor to review the evaluation and challenge its contents especially if it will be a determining factor in any future state contract procurement.
ITAPS and CompTia Letter on California's A.B. 1546 Contractor Evaluation Legislation (June 15, 2017)
ITAPS joined with CompTia in sending a letter outlining our concerns with California’s A.B. 1546, a bill that would create a statutory mandate for the California Department of Technology (CDT) to develop ...
Federal Actions to Enable Contractors to Protect “Covered Defense Information” and “Controlled Unclassified Information” (March 27, 2017)
ITAPS released a white paper on March 27, 2017, titled "Federal Actions to Enable Contractors to Protect 'Covered Defense Information' and 'Controlled Unclassified Information'" discussing federal requirements ...